blūm Beauty Clutch

For added package protection we recommend purchasing insurance to further protect your purchase, as blūm is not responsible for any lost, stolen, or damaged packages. All orders require a signature for delivery.

Please verify that the address provided is correct. We are unable to modify addresses and are not responsible from incorrect information being provided. If using PayPal be mindful that the Paypal address will become your default address for delivery and must be modified once you return to our site.

blūm Return Policy

Customer satisfaction is our top priority. blūm clip-Ins and wefts can be exchanged within 14 days if still in their original bindings, hairnet, and tags. Be sure not to wash, comb, finger comb, or excessively handle any products before thoroughly examining to ensure an approved exchange or refund, should you require one. Due to health standards we are unable to return or exchange any wigs, ponytails, or boundless bundles.

If you require an exchange or return please email us at returns@blumByTeyonah.com

For Exchanges/Store Credit:
Thinking of a different texture? We’re here to help! Our wefted hair and clip-ins are eligible for exchange.If you’re considering an exchange for any eligible pieces, it's essential to keep the extensions as pristine as the day they arrived. Do not treat, wash, style, excessively handle, or remove any bindings, hairnets, or tags if an exchange is needed.

Final Sale Items:
Wigs, Ponytails, and blūm Boundless Bundles are Final Sale and yours to keep once purchased.

We are currently offering pre-order items only. Pre-orders begin shipping December 1st, 2024. You will receive a shipping notification via email when your package has been processed and is on its way to you. After receiving your shipping notification please allow 7- 10 business days for your item to arrive.